Avanquest.com Website Review & Ratings + Avanquest Software Coupons
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Avanquest.com Website Review & Ratings + Avanquest Software Coupons

Avanquest Software: Products & Services

Avanquest Software is one of the world's 10 leading consumer software developers (excluding games). The company offers personal and professional software with a broad product range to serve the general public as well as businesses. The products meet consumer needs for productivity, education, entertainment, and for improvement to data management. There is variety!

This review focuses on the United States site, although there are international sites available for the United Kingdom, France, Italy, Germany, Spain, and Australia. The company has a strong presence in North America, Europe, and Asia. Localized software content is developed for each region to suit its needs.

Software categories, which use the latest technology, include:

  • Creativity and Learning Software, grouped according to:
    • Business: Communication, Accounting, and Business Software
    • Art & Design: Creative, Clip Art, Multimedia, and Graphic & Website Design Software
    • Education: Educational Software for Kids, Language Learning, and Computer Based Training Software
  • PC Utilities, including:
    • SystemSuite 12 Professional
    • Avanquest Perfect Image
    • Word Password Recovery Pro
    • Data Recovery Professional

There are over 300 products within the international company as a whole! Avanquest Software has partnerships with Microsoft, Sony Ericsson, Motorola, and other large companies. Software is developed by the company in-house as well as publishing software developed by third parties.

Avanquest Software: Company Background

Avanquest Software originated in 1984. The small French company is now an international business, with strong presence in North America, Europe, and Asia.

The two founders of Avanquest Software are still very busy with the company. The CEO and President is Bruno Vanryb, and Roger Politis is the Chief Technical Officer. These men are the co-founders. The Chief Executive Officer for Avanquest North America is Roger Bloxberg.

The name Avanquest was chosen by Vanryb and Politis as the word combines "Avant" and "Quest"; the company vision is for innovation and excellence of products and services. Worldwide Headquarters of Avanquest Software S.A. is located in France. There are business units in the US, UK, Germany, France, Italy, and China. The two US offices are located in Calabasas, California and Westminster, Colorado.

The company has 530 employees around the world, with nearly 180 engineers assigned to Research and Development.

Avanquest Software: Customer Feedback & Reviews

Consumer reviews across the web for Avanquest Software products are mixed. For example, reviews of the company's products at Amazon.com include positive and negative comments for the same product.

For Avanquest's WebEasy Professional 9 - Professional Website Builder (Windows), there are 5 customer reviews on Amazon. The ratings average out to 3 out of 5 stars. One critical reviewer writes:

  • "...This program lacks many of the other attributes of slightly more complicated web design packages, but having now spent two weeks and countless hours with it, I think learning the slightly more complicated one would have been well worth it. I have managed to publish 36 pages, but the menu design is non-existent, and the instructions are laughable..."
    • Jamie L Harmon, Amazon User Review

Another customer, however, gives the same Avanquest product 5 out of 5 stars and writes:

  • "...I have never had a problem with the thing. Uploading is a snap. Editing is a snap. I have printed all the relevant help pages, so I have my own manual--you need something like this. Crashing has been unheard of..."
    • Robert S. Warner, Amazon User Review

At CNet, the average, rating (out of three reviews) for Avanquest My MailList & Address Book is 1.5 out of 5 stars. One consumer writes:

  • "Pros: Holds lots of data. Cons: Difficult to use."
    • SandraAlm, CNet User Review
Avanquest Software: Business Credibility & Trustworthiness

Avanquest USA is not BBB Accredited. The Better Business Bureau, however, does give the US division of the company a B+ rating. On a scale of A+ to F, that is a good rating. There have been six complaints closed with the BBB in the last 3 years; 4 complaints closed in the last 12 months.

Avanquest Software earned OSEO Innovation certification in 2003, 2006, and 2010 from the French Government. The renewal of the company's certification marks Avanquest Software as an innovator for the products it creates. 

As well, the business has been listed on Euronext since 1996.

The software company's website includes a Press Releases page to allow interested parties to stay up-to-date on current information. Recently, on July 26, 2012, a Corporate press release announced that turnover for 2011-12 exceeded €100M. Software downloads, content hosting, and Web-to-Print account for the growth.

Avanquest Software: Website Popularity & Google Ranking

The popularity of the company's website is growing, according to the statistics at Alexa, Compete, and Google PageRank.

On Alexa, avanquest.com has a Global Traffic Rank of 18,991; the number represents the number of global visitors for the site over the past three months. The Rank in the US is 17,401. While the Global Traffic Rank is up 12% over the past month, the number is down 10% from the start of the three-month period.

Compete shows that 193,394 unique visitors went to avanquest.com in June 2012 (previous month). The number of visitors is up 19.36% from the previous year, and up 5.77% from May! For Competitive Rank (UVS), avanquest.com is second to avanquest.upclick.com at 921.31K for June. Trailing sites are bvrp.com, access.asus.com, and pcdrivers.es.

The Google PageRank Checker gives the website a Page Rank of five out of ten.

Avanquest Software: Social Media Presence

AvanquestUSA's social media presence needs to be updated. While profiles have been created on three social media networks, there is sparse activity recently from the company with consumers.

On Facebook, there currently just over 2,800 Likes to the Fan Page. That is large! There are regular posts by consumers but no posts from the business yet this month.

The Twitter profile @AvanquestUSA has just over 900 Followers. There have been no Tweets since February, which is just over five months ago. The company also has a YouTube Channel, although there has not been activity in two years.

The company would be ranked higher in this section if there was more recent interaction with consumers on Twitter, Facebook, and YouTube.

Avanquest Software: Website Security & Safety

The website is secured for online orders; Systems are tested daily by MacAfee and secured by SSL. The checkout screens use a secure (https://) connection.

Google's Safe Browsing Diagnostic Page for avanquest.com does not list the site as being currently suspicious. Over the page 90 days, the site did not appear to act as an intermediary for infecting other sites and did not host malicious software.

Avanquest Software: Pricing & Packages

Examples of current prices are:

Prices are very reasonable at Avanquest Software, especially considering its high ranking in the US. As well, the website specializes in Software, while competitors such as Royal Discount only offer Software as a portion of its total products. There is not the focus and variety of software products offered at Avanquest USA.

Trial Software is also available for 34 products, at reduced prices.

Avanquest Software: Shipping Rates & Policies

Consumers can download software online, choose to accepted a shipped boxed copy, or request both types. Orders via download can also request a back-up CD, which takes a week for delivery.

AvanquestUSA only ships to the US and Canada; the appropriate international sites would have to be used to purchase products in other regions around the world. 

Orders for boxed product and back-up CDs use UPS Ground/Standard Delivery. Boxed products generally take 4-7 working days to deliver. Orders cannot ship to PO Boxes; real addresses must be used by consumers.

Avanquest Software: Payment Methods Accepted

Avanquest Software accepts a variety of payment methods, including Credit Cards and most Debit Cards. Accepted Credit Cards are:

  • VISA
  • MasterCard
  • American Express
  • Discover card

The website also accepts PayPal, check (by post), and purchase orders.

The website does not currently accept EbillMe, BillMeLater, or QPass as payment methods.

Avanquest Software: Returns, Refunds & Exchange Policy

The website offers a full money-back guarantee for consumers not fully satisfied with ordered products; returns must be made within 60 days of date of purchase. The guarantee only applies to software bought online directly from Avanquest, rather than through a third-party retailer.

Returned products must be accompanied with the consumer's contact information, order ID, reason for return, and proof of uninstall from computer. For the entire details, see the Easy Returns page of the website.

Avanquest Software: Product images & screenshots
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Comments (5)

This looks like a company to watch! Great review. 

You've accomplished an outstanding review of this compnay, Christy.

This is fantastic work.  

What do I say Christy, this is indeed detailed...wait, terrific is the word! Congrats! I'd add.

Excellent work! Thanks, Christy. 

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